Clients & contacts
Profiles, photographs, addresses and contact records support the context around each client. Access to personal details remains permission-controlled.
THE TENDAVIE PLATFORM
The detail matters.
Keep it connected.
From a first enquiry to a visit record and the administration that follows, Tendavie brings related work into a shared platform.
01 / PEOPLE & WORKFORCE
A person.
Not another spreadsheet.
Give people and their relationships a clear place in the working day.
Recruitment & onboarding
Vacancies, applications and workforce records connect recruitment with staff profiles, employment status and agreements.
Readiness for work
Keep DBS and workforce checks, training, competencies and staff availability alongside the people they relate to.
02 / VISITS & SUPPORT
Plan with context.
Review with a record.
Connect what is agreed with what is recorded during delivery.
Packages & assessments
Maintain support packages, assessments and reviews to give teams a shared reference for the agreed service.
Visits & availability
Plan visits and open slots, manage availability and record visit check-in, completion and notes. Timelines help teams follow what changed.
Client & carer access
Role-based web access and the developing mobile application connect authorised users to their own or assigned work. App-store distribution and device rollout are agreed separately.
03 / BUSINESS & OVERSIGHT
The work behind
the work of care.
Administration belongs in the same conversation as service delivery.
Documents & agreements
Manage forms, supporting documents and contracts with access restrictions appropriate to their purpose.
Finance & preparation
Connect invoices, billing and payment records with travel and payroll preparation. Payment providers require configuration; payroll preparation is not a claim of HMRC filing or accounting accreditation.
Quality & follow-up
Record complaints, safeguarding concerns and incidents, and maintain the supporting history for review. Your organisation remains responsible for responding and escalating.
A CLEAR SCOPE
Built to support.
Never to overpromise.
The platform includes implemented workflows across these areas. Suitability, configuration and acceptance testing are assessed for each deployment; a feature list is not a promise that every workflow fits every service.
Tendavie is software, not a care provider or a regulator. It does not grant CQC registration or replace professional judgement. Providers must confirm their service scope and regulatory responsibilities.
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